Dr Nicole Mckenzie (PhD) is a Senior Research Officer and completed a PhD in the Prehospital, Resuscitation and Emergency Care Research Unit (PRECRU) at Curtin University, Western Australia and holds an adjunct research position in the Intensive Care Unit of Royal Perth Hospital. Nicole has completed a Post Graduate Diploma in Clinical Nursing (Critical Care) and Master of Public Health.

Nicole has worked in health care accreditation since 2014, across a range of health care facilities from primary care to tertiary hospitals. She is qualified to work across different sets of standards including QIC Health and Community Services, Standards for Health Services in Prison, National Safety and Quality Health Service Standards, National Standards for Mental Health Services and National Disability Insurance Scheme Standards.

Nicole has spent a number of years working within the custodial environment which gave her an appreciation of broader public health issues. She joined the Office of the Inspector of Custodial Services, Independent Visitors Program, as a volunteer in 2018 to maintain this connection.

Nicole’s current research aims to describe post-resuscitation care of out-of-hospital cardiac arrest (OHCA) patients and identify factors that may improve patient survival and neurological outcome. Her motivation to complete this research is her first born daughter Madeleine, who is herself an OHCA survivor.

Julie Dorans gained her professional qualifications as a Teacher Infants/ Primary from the University of Wollongong in 1981. Julie also has a Bachelor of Education and Graduate Diploma of Special Education gained through study at Wollongong University and Charles Sturt University respectively. Julie also has Training and Assessment certification and has qualifications in Management, Person Centred Training, Motivational Interviewing, Project Management and Counselling.

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Julie moved into the area of disability services after teaching and has extensive experience in the government and non- government sectors in various roles including Manager, Casework Consultant, Case Manager and Support Co Ordinator.

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Julie has worked across government agencies including ADHC and FACS (DOCS) as a Disability Consultant in the lead up to the roll out of the NDIS in NSW. Julie completed training for ADHC staff in her role as Casework Consultant and worked across the sector identifying gaps in disability services and developing and implementing Early Intervention projects with government and non government partners.

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Julie has come to auditing in 2018 and is trained in Health and Disability Standards in 2017, HSQF and ACIS in 2018 and also completed the new NDIS Quality and Safeguards Commission Auditor training in July 2018.

Julie lives in Gerroa on the beautiful south coast of NSW and has lived on the coast since attending university.

A Lead Auditor since 2017, Sheila is a qualified health and disability services auditor (NZQA Standard 8086) of six years and was a member of the NDIS Audit Pilot Team. Currently Sheila is accredited to assess organisational performance against:

• National Disability Insurance Scheme Practice Standards 2018

• Australian Community Industry Standards (ACIS 2018)

Sheila has a lifetime career in both nursing and disability sectors and is a graduate of the University of Wollongong (B. Nursing, Dip. Applied Science) with additional undergraduate qualifications (Adv. Dip. Community Services Management, Adv. Dip. Work Health and Safety, Cert. Governance).

Maintaining her clinical skills working in both public and private hospitals, Sheila has, since 1985 focussed on her work with people who have a disability and seek care and support, with experience and special interest in people who have complex health / behaviour support needs. Disability positions have included clinical, line and executive management roles in specialist disability accommodation, community support services and quality performance.

Sheila has served as director on disability organisation and peak body Boards and as an independent professional representative on a peak body risk and audit committee. As a consultant, Sheila assists community organisations to build quality management systems and assess their readiness to meet Quality Standards and conducts independent incident investigations.

Chris' experience as a Senior Manager and Director of Nursing and Midwifery has encompassed three distinct settings: a small hospital, a large base hospital and significant periods of secondments as District Director of Nursing, Executive Support to the Area Director of Nursing, General Manager of a service and Area Director of Nursing and now a consultant to health services. Within these settings, Chris has worked with and managed a variety of services and service providers during a period of unprecedented change.

Chris is very much aware of the differing cultures and needs of service providers and organisations during both turbulent and stable times. She has a good understanding of the interface between health and the community it services 

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As a Health, Disability, Aged Care and Management Consultant, Chris brings many years of industry experience to the market. In the last eight years she has entered the auditing world and brings a wealth of experience to meet the requirements of a Lead Auditor. 

Danielle is a qualified disability services auditor (ISO 9001 QMS), she is accredited to assess organisational performance against the National Disability Insurance Scheme Practice Standards 2018.

As a Special Education teacher for 25 years with the Department of Education, Danielle has a Bachelor of Education and a Post Graduate Bachelor of Special Education. She has extensive experience teaching, working with and supporting students with significant disability and their families , with specific interest and experience with autism, mental health and behaviour support needs.

Over the last 17 years, Danielle has specialised as a Transition Support Teacher, supporting students with disability, their families/carers and their teachers, to create goals and  transition plans and connect to external supports.
Danielle initiated and coordinated the Links For Life Disability Expo in Tamworth for 12 years.

She has sat on the Disability Advisory Working Group for Tamworth Regional Council for the past 5 years and is currently sitting on the Master of Disability Practice Course Advisory Board for the University of New England.

Kerrie has worked at a school for students  ages K-12 with significant intellectual and/or physical disabilities for over 30 years and is competent using alternative communication systems such as PODD, Proloquo2go and Key Word Signing.

She has seen the changes the introduction of the NDIS has brought about to improve the quality of lives for the children and their families by allowing them better, and for some access for the first time, to the services of allied health professionals, and how their services were able to be integrated into their school life as well as at home.

Kerrie decided that she would like to help these children and adults with a disability to find and utilise the services they need through the NDIS and started studying and completed her Lead Auditor Quality Managements training ISO 9001 in March of 2021, NDIS Approved Quality Auditor Training in August 2021 and more recently attended the ACIS 4.0 Auditor Training in December 2021.

While 2021 was a very busy year with all of this study Kerrie is now looking forward to an equally busy future with CAA  assisting NDIS providers to help participants gain maximum benefit from their NDIS Plans.

Jim is an experienced auditor with an impressive background in management and service provision stemming over fifty years. Jim holds a Bachelor of Social Science and is passionate about supporting human rights for all.

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For much of his career Jim has worked in the social welfare and health sectors where he enjoyed a diversity of challenges. His experience includes working with young offenders, adolescents at risk, people living with a disability or mental health issue and drug and alcohol addiction. For the past twenty or more years Jim has lived and worked in the Northern Territory where he established an integrated support service for Child Protection, aged, disability and mental health.

Following this Jim was the Regional Coordinator for Family and Children’s Services in Central Australia. Later he was appointed as the Director of Anglicare NT in Central Australia. During this period Jim provided a number of support services in Alice Springs for people living with a disability and mental health issues and worked with the SA Government to set up services in two far North SA Communities dealing with volatile substance abuse.

Today, Jim is the Principal of his own consultancy business, an auditor, and an appointed Community Visitor under the NT Mental Health Act and the NT Disability Services Act.

As a collaborative and solution focused consultant, he works with a community organisation to embed quality systems and improve client focus..