Enquire
Send us your scope of audit and we can help you fine tune your application and provide you with a quote.
Engage
We'll provide you with a service agreement for your audit.
Provide Documents
Send your documents through to us and we'll book your audit date with one of our specialist auditors.
Stage 1
Your auditor will review the documents you have submitted and provide feedback for you as to whether your ready to progress to Stage 2 or further work is required.
Stage 2
Meet with your audit team (face to face or remotely) to discuss your policies and procedures, and demonstrate how your business provides excellent service.
Reporting
Your auditor will produce a report with their recommendation. This will involve combining the audit teams findings, and then a peer review process will be undertaken to independently validate the findings.
Approval
You have the chance to review the audit report before we submit it to the Commission.
Submission to Commission
Your report and our recommendation are submitted electronically to the NDIS Commission.
Decision
The NDIS Commission consider a variety of information about your business, including our report and make a final decision about your registration.
Mid-Term
Most Providers have a follow up audit at 18 months to check in and make sure everything is still working well. You will book this in with CAA about 6 months prior.
Renewal
At 3 years, you will need to apply for your registration to be renewed.... and the cycle starts again.