Client Feedback
I loved that we got the best price from CAA, and they were always to cheerful and responsive to my questions.
NDIS Provider
Client Feedback
Overall, Community Audits Australia just wen the extra mile at every stage of our audit. They really worked with us to understand our needs and approach to care. I have to say the auditors definitely were the best we have ever come accross.
NDIS Provider
Client Feedback
All our team that were invovled in the audit reported back on their own accord saying that the experience they had with the auditors was really impressive and professional. We were particualrly grateful for being able to meet such experienced and down to earth auditors. The auditors support leading up to the audit was also fantastic as it helped us improve in areas we handed focused on previosuly. We are looking forward to seeing our auditors next time to share the journey with them
NDIS Provider
CAA is an independent subsidiary company of the Australian Community Industry Alliance (ACIA) is a not-for-profit organisation that has been supporting community service providers in both the disability and aged care sectors since 2005, with a mission to ensure that service providers progressively work to the very best quality outcomes for their clients. By embracing quality standards, ACIA has provided the foundation for community organisations to develop successful businesses and ensuring safety and quality in service delivery to Clients.
As an organisation, while CAA is entirely independent from ACIA, we understand the industry we are servicing, and our auditors therefore have a high level of experience of working in Disability, Community Care and Aged Care, across the community and human services sector. Profit generated by CAA is directed back to ACIA, to support it in helping improve quality and service delivery in the industry.
ACIA was proudly a key stakeholder in the development of the NDIS Practice Standards.